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Licensing&Terms

This page shows all the legal bits about pikbest, we will try our best to protect your rights.

Refund Policy

Refund Policy

Given the nature of downloadable digital items, we do not generally offer a refund or credit on a purchase unless required under national consumer law or other relevant consumer protection laws.

For Premium Users who activates the Premium Plan less than or equal to 15 days, and downloads less than 3 items, Pikbest may assess and execute refund or credit requests considering both legal terms and actual circumstances comprehensively.

It normally takes about 3-5 business days to process a refund request. After 5 business days, please contact your card-issuing bank to track the money return process.

If you would like to request a refund or credit on a purchase, please contact info@pikbest.com

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